Mahana Jewels operates the website www.mahanajewels.com. We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect certain technical information automatically, including:
IP address
Browser type and device information
Website usage and browsing activity
This information helps us maintain website security, improve performance, and enhance the user experience.
We collect:
Name
Email address
Billing address
Delivery address
Phone number
Order details
Payment information
Payment information is processed securely by our payment providers. We do not store your full payment card details.
We use this information to:
Process and fulfil your orders
Arrange delivery
Send order confirmations and updates
Provide customer support
Comply with legal and accounting obligations
If you contact us through our website, email, or other communication channels, we may collect:
Your name
Email address
Phone number (if provided)
Any information included in your message
We use this information solely to respond to your enquiry and provide support.
If comments are enabled on our website, we may collect the information displayed in the comment form, together with your IP address and browser information to help detect spam and maintain website security.
Our website uses cookies to:
Enable essential website functionality
Remember your preferences
Maintain shopping cart functionality
Improve website performance and user experience
Analyse website traffic and usage
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
We may share your information with trusted third parties where necessary to operate our business, including:
Payment service providers
Delivery and courier companies
Website hosting and technical service providers
Professional advisers where legally required
Regulatory authorities or law enforcement where required by law
We do not sell, rent, or trade your personal information to third parties.
We retain personal information only for as long as necessary for the purposes outlined in this Privacy Policy.
Typical retention periods include:
Order and transaction records: up to 7 years for tax and accounting purposes
Customer enquiries: as required to resolve the enquiry and maintain records
Comments: until removal is requested or no longer required
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data where legally applicable
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at:
Email: info@mahanajewels.com
We use appropriate technical and organisational measures, including SSL encryption and secure payment processing systems, to protect your personal information.
While we take reasonable steps to safeguard your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality. Any updates will be posted on this page.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: info@mahanajewels.com
Mahana Jewels operates the website www.mahanajewels.com. We are committed to protecting your privacy in accordance with UK GDPR and the Data Protection Act 2018.
We collect:
Why: To process your order, send confirmations, arrange delivery, and provide customer support.
We use cookies to:
You can control cookies through your browser settings.
We never sell your personal data to third parties.
You have the right to:
To exercise these rights, contact us at info@mahanajewels.com
We use SSL encryption and secure payment gateways to protect your information. However, no internet transmission is 100% secure.
Our website is not intended for children under 16. We do not knowingly collect data from children.
For any privacy concerns or data requests: Email: info@mahanajewels.com
