PRIVACY POLICY

Mahana Jewels

Effective Date: 9th June 2026

1. Introduction

Mahana Jewels is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a purchase, contact us, or interact with us online.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

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2. Information We Collect

We may collect and process the following information:

Information You Provide

*Full name
* Billing address
* Delivery address
* Email address
* Telephone number
* Order details
* Wedding or event details voluntarily provided
* Messages sent via contact forms, email or social media

Payment Information

Payments are processed securely through third-party payment providers.

Mahana Jewels does not store full payment card details.

Information Collected Automatically

When you visit our website, we may collect:

* IP address
* Browser type
* Device information
* Pages viewed
* Time spent on pages
* Website usage information

This information helps us improve our website and customer experience.

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3. How We Use Your Information

We use your information to:

* Process and fulfil orders
* Arrange delivery or collection
* Communicate about purchases
* Provide customer support
* Respond to enquiries
* Manage returns and refunds
* Improve our website and services
* Detect fraud and protect our business
* Comply with legal obligations
* Send marketing communications where you have consented

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4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

* Performance of a contract
* Compliance with legal obligations
* Legitimate business interests
* Your consent (where required)

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5. Marketing Communications

If you subscribe to our mailing list, we may send updates about:

* New collections
* Bridal jewellery launches
* Promotions and offers
* Events and announcements

You may unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

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6. Sharing Your Information

We only share personal information where necessary.

This may include:

* Payment providers
* Delivery companies and couriers
* Website hosting providers
* Marketing platforms
* Professional advisers
* Regulatory or legal authorities where required

We do not sell your personal information to third parties.

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7. Data Retention

We retain personal information only for as long as necessary:

* To fulfil orders
* To meet legal and tax obligations
* To resolve disputes
* To maintain business records

When information is no longer required, it is securely deleted.

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8. Your Rights

Under UK GDPR, you may have the right to:

* Access your personal data
* Correct inaccurate information
* Request deletion of your data
* Restrict processing
* Object to processing
* Withdraw consent
* Request transfer of your data where applicable

To exercise your rights, please contact us.

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9. Security

We take appropriate technical and organisational measures to protect personal information against:

* Unauthorised access
* Loss
* Misuse
* Alteration
* Disclosure

However, no internet transmission can be guaranteed completely secure.

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10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for their privacy practices and recommend reviewing their policies separately.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

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12. Contact Us

Mahana Jewels

Email: info@mahanajewels.com