Returns and delivery are two important aspects of any business that sells goods to customers. Delivery is the process of transporting products from the seller to the buyer. It involves many steps including order processing, packaging, shipping, tracking, and delivery confirmation. It is important to offer fast and reliable delivery to ensure customer satisfaction and retention.
Returns, due to the nature of our jewellery products, all items are non-returnable, non-refundable, and non-exchangeable unless the item arrives damaged or incorrect. Any issues must be reported within 24 hours of delivery with clear photographs as proof. Please review your order carefully before completing your purchase.